Information about this Privacy Policy

Primsisters Country Decor, owned by Zehra and Susan Allen, understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.primsisters.net and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is thought to occur once you first visit www.primsisters.net. If you do not accept our Privacy Policy, then you must sop using www.primsisters.net immediately.

If for whatever reason we change our Privacy Policy for www.primsisters.net, we will post the revised Privacy Policy here so that you will always be kept informed about the information we gather and how we use it. 

What Does This Policy Cover?

This Privacy Policy applies only to your use of www.primsisters.net. www.primsisters.net may contain links to other websites, so please be aware that we have no control over how your data is collected, stored, or used by other websites. Please check with the privacy policies of those websites before providing them with any of your data and information you choose to give them.

Information we collect

When you place an order on www.primsisters.net, we will need you to provide certain personal information. 

Name

Postal address

Email address

Phone number

Information you choose to give us to be put onto any of our handmade goods (e.g if you’ve chosen to purchase a birth sign, you may wish to include a full name, date of birth etc on the sign)

Cookies:

www.primsisters.net uses Cookies to provide you a better experience. Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages on the website. Your acceptance of our Cookie policy is deemed to occur when you press the 'Continue' button on our Cookie banner pop up. If you do not agree to our Cookie Policy, please stop using our site immediately. 


Payment details:

 (we do not store any payment details on our servers, we use Paypal and Stripe to secure your payment information and to execute transactions securely. However, we reserve the right to disclose information in order to comply with the requirement of Law by court order, to prevent harm to persons or property, to fight fraud and credit risk reduction).

Why we need this Information and how we use it

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for one of the following purposes:

We require this information to fulfil your orders. Once you place and order with us,you are entered into a contract with Primsisters Country Decor and in order for us to fulfil this contract, we will need to process and store your data. 

Communicating with you e.g. by telephone or email. This may include communication we receive from you, and also if we need to contact you in relation to any orders you have made with us. For example, we may need to contact you if we have a problem with your order, or if you have placed an order for one of the handmade goods we have available, we may wish to send you a photo proof by email to make sure your completely happy with the good you have ordered.

 How long and where we will keep Personal Data:

Your personal data will be stored securely on the servers of Squarespace. You may request to have your personal data removed at any time by contacting us via the details at the top of this page.

Do we share your Personal Data?

We may sometimes need to share your personal data with third parties These may include payment processing, delivery, and marketing. In some cases, those third parties may require access to some or all of your personal data that we hold.

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

This website also uses tracking software to monitor its visitors to better understand how they use it.

The 3rd-party tracking software provider is as follows:

Google Analytics which uses cookies to track visitor usage. You can read Google's privacy policy here for further information [http://www.google.com/privacy.html] and opt-out via the Google analytics opt-out browser addon [https://tools.google.com/dlpage/gaoptout/]

How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown above. 

We will respond to your subject access request within 7 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

Information About Us

If you have any further questions regarding our Privacy Policy, please do not hesitate to contact us by post, phone or email with the details provided below.

Registered Business Address:

Primsisters Country Decor

8 High Street

Belper

Derbyshire

DE56 1GF

Email: www.primsistersorders@outlook.com

Tel: 01773 851255